Shipping policy

Last updated 9 November 2026

Trivial TCG is an online-only store based in Brisbane, Queensland. We post to addresses within Australia.

Postage options

• Standard tracked post: usually arrives 2–6 business days after dispatch. Free on orders over the amount shown in the cart.
• Express post: usually arrives 1–3 business days after dispatch.

Current prices are shown in the cart and at checkout. Delivery times are estimates from the carrier and aren't guaranteed.

When we dispatch

We aim to send in-stock orders within 1–2 business days of payment. You'll get an email with your tracking number as soon as your order ships, and you can also see it in your account.

Preorders

Preorder items ship on or as soon as possible after their release date. If your order includes a preorder and in-stock items, we send everything together on release unless you contact us to ask for a split shipment. Release dates are set by the publishers and sometimes move; if a date changes we'll email you, and you can cancel for a full refund any time before your order ships.

For deposit preorders, we'll email you a link to pay the balance when stock arrives, and your order ships as soon as it's paid. See preorder deposits.

Packaging

Singles ship sleeved and in a toploader. Sealed product is packed with padding in a box or padded mailer.

Addresses

Please check your address at checkout. If you spot a mistake, email us straight away and we'll fix it if the parcel hasn't left. We can't redirect parcels once they've been handed to the carrier.

Lost or damaged parcels

If your tracking hasn't updated for 10 business days, or your parcel arrives damaged, email us at orders@trivialtcg.au with your order reference and photos of any damage. We'll work with the carrier and send a replacement or refund if the parcel is lost or the goods are damaged.