Terms of sale

Last updated 9 November 2026

These terms apply when you buy from Trivial TCG (ABN 21 920 942 266), an online store based in Brisbane, Queensland. Nothing in these terms limits your rights under the Australian Consumer Law.

Prices and payment

Prices are in Australian dollars and include GST. Postage is shown in the cart and at checkout. Payment is taken through Stripe when you place your order. Discount codes can be entered on the payment page; one code per order unless the promotion says otherwise.

Accounts

You need an account to check out. Keep your password private, and use your own details. One account per person.

Purchase limits

Some products have a limit per customer, shown on the listing. Limits apply across all of your orders. We may cancel and refund orders that get around a limit, for example by using multiple accounts or addresses.

Stock and errors

Items in your cart aren't reserved until you reach the payment page, where they're held for about 30 minutes. If an item is listed with an obvious error in price or description, or turns out to be unavailable, we'll contact you and refund that item.

Preorders

Preorders ship on or as soon as possible after release. Release dates are set by the publishers and can change; if a date moves, we'll email you. Unless a product is marked as a deposit preorder, you pay the full price when you order, and you can cancel for a full refund any time before it ships.

Preorder deposits

Some preorders let you secure your copy with a deposit instead of paying the full price upfront. The deposit amount is shown on the product page, in your cart and on the payment page before you pay.

• Paying the balance: when the product arrives with us, we'll email you a link to pay the remaining balance (the product price minus your deposit). You can also pay it from your account. Your order ships once the balance is paid.
• Payment window: you have 14 days from the date of that email to pay the balance. We'll send at least one reminder before the deadline.
• If the balance isn't paid in time: the preorder is cancelled, the stock is released to other customers, and your deposit is non-refundable. The deposit covers the cost of reserving stock for you and turning other customers away.
• Changing your mind early: if you cancel before we've emailed you the balance request, we'll refund your deposit in full.
• If we can't supply it: if the release is cancelled, our allocation is cut so we can't fill your preorder, or the release is delayed by more than 60 days from the date shown when you ordered and you no longer want it, we'll refund your deposit in full.
• Price: the balance is based on the product price when you placed your deposit. It won't go up after you've paid your deposit.
• Postage: postage is paid with the deposit, and the order ships to the address you gave when you paid it.
• Purchase limits: deposit preorders count towards any per-customer limit on that product.

Keeping a deposit under these terms doesn't affect your rights under the Australian Consumer Law if the product is faulty or not as described.

Product condition

Singles are graded using our condition guide (NM, LP, MP, HP), shown on each product page. Sealed product is sold factory sealed. Pack contents are random and not guaranteed.

Shipping, returns and privacy

See our shipping policy, returns and refunds policy and privacy policy, which form part of these terms.

Trademarks

Pokémon, Magic: The Gathering, Yu-Gi-Oh!, Palworld, One Piece Card Game and Disney Lorcana are trademarks of their respective owners. Trivial TCG is an independent retailer and isn't affiliated with or endorsed by them.

Contact

Email orders@trivialtcg.au. These terms are governed by the laws of Queensland, Australia.